Spectrum Jobs in Brownsville – Account Executive

Job Description:

A seasoned and results-oriented sales professional to act as a strategic negotiator to implement sales strategies aimed at securing Spectrum Community Solutions’ ability to provide service to multiple dwelling unit (MDU) properties, maximizing product/service penetration and revenue.

Job Responsibilities:

• Keeps existing and prospective clients informed of current product offerings, services, rates, and promotions on an ongoing basis.
• Maintain sales databases necessary to report sales activity, and maintain customer satisfaction.
• Follow up on all leads, inquires, and other messages in a timely manner to provide exceptional customer experience, and escalate issues as necessary
• Coordinate and manage the post-sale process, including the connection and activation of service.
• Coordinate with other internal departments as necessary
• Develops and implements strategic sales presentations to owners of MDU’s (Multiple Dwelling Units) for the purpose of securing long term R.O.E (Bulk/Managed Wi-Fi and Right of Entry) Agreements.
• Work with Engineers and Sales Leadership to qualify new leads and requests site surveys to determine serviceability of prospects, including submission of ROI analysis to sales management
• Negotiates competitive MDU sales agreements, through customer ROI preparation and approval
• Responsible for achieving and exceeding quarterly revenue sales quota across all products, to include: HSD, video, managed Wi/Fi and other products/services on a bulk basis to new and/or existing MDU’s.
• Respond to customer care requests. Provide solutions and/or answers to the inquiries assigned.
• Develops proposals and contracts to align with Company standards
• Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, government officials, etc.
• Establishes consultative relationship with client(s) to understand their needs in order to offer the best products/services to maximize their ROI.

Job Requirements:

• Ability to read, write, speak, and understand English
• Accurate forecasting ability.
• Excellent verbal, written, and interpersonal skills
• Attention to detail and ability to clearly document/track customer interactions.
• Ability to effectively communicate over the phone, email and WebEx.
• Must be self-motivated and work efficiently within deadlines
• Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks
• Consultative sales experience with a focus on providing solutions
• Ability to multi-task
• Strong negotiation skills and experienced in contract proposal and review
• Five or more years of sales experience exceeding revenue quotas, preferably selling data, voice and/or video solutions in an MDU environment
• Ability to adapt communication style and maintain professional poise with all levels of company employees, vendors/service providers, customers and prospective customers
• Strong experience utilizing CRM systems (Salesforce)
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Experience with automated reporting and analysis applications preferred
• Strategic planning and strong problem solving skills

Qualification & Experience:

• Minimum of a Bachelor’s degree from a four-year college or university or relevant work experience
• Minimum 3 years experience in drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries
• Familiarity with operations, marketing or other aspects of the cable industry
• Recent experience in negotiating long term R.O.E Agreements with owners of MDU’s

Job Details:

Company:  Spectrum

Vacancy Type:  Full Time

Job Location: Brownsville, TX, US

Application Deadline: N/A

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