Spectrum Careers – Supervisor

Job Description:

The purpose of this position is to manage the daily operation of the Multi-Tenant Sales direct sales staff, including hiring, training, counseling, motivating and tracking the results of MDU and new build sales.

Job Responsibilities:

• Resolve issues with warehouse personnel on converter/equipment discrepancies.
• Inspect and investigate MDU complexes with low penetration to come up with strategies to increase penetration.
• Make field calls with staff on a rotating or as needed basis, spending a minimum of three days per week in the field to observe, assist and evaluate each Multi-Tenant Sales Rep. Report findings and or concerns observed to the Management the next day.
• Ensure all sales/installations completed meet company’s completion standards.
• Submit new strategies, ideas and suggestions in order to meet and exceed budgeted expectations.
• Assist management to ensure proper market coverage.
• Work with the sales team to establish individual goals, objectives and action plans designed to attain company, departmental and personal objectives.
• Ensure all Multi-Tenant Sales Reps maintain a customer friendly and professional image and conduct themselves accordingly.
• Train new sales reps in all aspects of their job.
• The position serves as a liaison between MDU Managers/Owners, builders and developers, requiring relationship based sales skills.
• Verify accuracy of check-in and payroll for the Multi-Tenant Sales Reps.
• Supervise the Multi-Tenant Sales Rep team in a manner which contributes to team effectiveness and supports the company’s major objectives.
• The main objectives are to gain customers, provide high quality service, project a positive company image, operate in the most cost-effective manner possible, high performance, revenue growth and maintain competitive advantage.
• Ensure each Multi-Tenant Sales Rep meets or exceeds quotas/sell-ins in their assigned territory.
• Provide information to management on the results of sales and provide feedback from the public on promotional campaigns.
• Coordinate and facilitate missed or problem installations with sales reps, customers and the technical department.
• Ensure the Multi-Tenant Sales team meets or exceeds annual sales goals, related objectives and maximizes product penetration.
• Responsible for dissemination of information, responsibilities and assignments to sales team as directed by management.
• Submit new strategies, ideas and suggestions for meeting budget expectations whenever possible and applicable to management.
• Ensure all Multi-Tenant Sales Reps sell in accordance with properly authorized company policies.

Job Requirements:

• Knowledge of the cable product as well as some technical knowledge of the cable system preferred.
• A minimum of a high school diploma or General Education Diploma (GED) required.
• Must have a minimum of five years of sales experience and leadership experience.
• Requires strong motivational skills, ability to train, highly analytical and very organized.
• Strong oral and written communication skills a must.
• A good working knowledge of personal computers required with knowledge of cable billing systems a plus.
• Use of a private vehicle and a valid driver’s license with verifiable good driving record and certificate of insurance.
• Must be able to travel in system location and to the division headquarters. Travel throughout the division’s footprint may occasionally be required.

Job Details:

Company:  Spectrum

Vacancy Type:  Full Time

Job Location: McAllen, TX, US

Application Deadline: N/A

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