Starbucks Jobs in UK – Supervisor

Job Description:

This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.

Job Responsibilities:

• Discovers and responds to customer needs.
• Follows health, safety and sanitation guidelines for all products.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Maintains regular and punctual attendance.
• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.

Job Requirements:

• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
• Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.

Qualification & Experience:

• Comply with, coach and model Starbucks dress code
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security – Experience in a position that required constant interacting with and fulfilling the requests of customers
• Experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Maintain regular and consistent attendance and punctuality
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

Job Details:

Company: Starbucks

Vacancy Type:  Full Time

Job Location: Birmingham, England, UK

Application Deadline: N/A

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