Raising Cane’s Careers – Shift Manager

Job Description:

The Shift Manager – He/she has the primary responsibility for managing shifts; conveying the Cane’s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane’s. He/she will be responsible for upholding Raising Cane’s standards for the Crewmember and Customers experiences.

Job Responsibilities:

Operations Management- Deliver “What We Do” on each shift you lead; at Raising Cane’s “What we do” is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane’s standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane’s standards People Management- Coach and train Crewmembers on proper Raising Cane’s procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane’s job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane’s uniform policy during shift Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane’s risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner

Job Requirements:

• The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Minimum of High School Diploma or equivalent required, some College preferred Must be 18 years of age or older Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects
• Ability to lead, motivate, and empower the Cane’s Crewmembers
• Ability to align Crewmembers with Raising Cane’s culture by balancing hard work and having fun.
• Ability to manage basic tasks and the restaurant’s Crewmembers Takes initiative Has excellent verbal and written skills
• Ability to recognize problems and problem solve
• Ability to set goals and convert plans into action

Job Details:

Company:  Raising Cane’s

Vacancy Type:  Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

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